What is the experience like partnering with August Bespoke?

We embark on a heartfelt journey together with you to create an unforgettable memory that you will hold close to your heart.

At August Bespoke, listening is the key ingredient to help us understand your story and turn your vision into reality. As your thought partners, we take you on a relaxing journey with insightful feedback and honest opinions to give you absolute clarity and confidence.

We are passionate about perfecting the details and go above and beyond to craft tasteful jewelry you will love forever. From blissful beginnings to a lifelong connection, we are with you every step of the way.

As an August Bespoke client, you will enjoy:

• Our proprietary Discovery Process that helps you tell a meaningful story with your custom jewelry
• Expert advice on your jewelry design with advanced 3D modeling for photo-realistic visuals of your final piece before crafting
• Access to the finest and rarest diamonds and gemstones in the world
• A personalized learning journey to choose the right gemstone and gain a deeper appreciation for the uniqueness of your final piece
• A detailed care guide with video instructions on how to care for your jewelry

Exclusive Value-Added Privileges for our clients:

• Access to our community of trusted experts such as event planners and photographers to make your milestones unforgettable.
• Complimentary proposal ideation from location to concept from our first consultation
• A complimentary review of your proposal plans with valuable insights on how to create a meaningful moment to cherish for a lifetime.
• A step-by-step rehearsal from start to finish, including tips on how to travel safely with your ring, setting the right mood for the moment and popping the question with confidence

Our clients who have been through this journey with us are best placed to share their experience:

“The entire process has been fun and reassuring, from the initial discussion to shortlisting the best gems, design approval and crafting.” – Marc Jitab

“The craftsmanship of our bespoke ring is truly exquisite. The attention to detail is amazing, matching colours of the side diamonds to the center diamond, the right height of the ring setting and more…“ – Marshall Wong

“She truly only wants what is best for her clients and for guys out there who are lost, would highly recommend that you speak to Amanda and I am very sure you will not be disappointed.“ – Wei Jie Tay

How do I get started?

We highly recommend you to join our free Masterclass where you can gain insider knowledge about creating the perfect engagement ring and you will walk away with full mastery on picking the right design and gemstone.

After the Masterclass, you will be better equipped to answer these five questions.

1. Gemstone Shape
2. Gemstone Type
3. Ring Design
4. Gold Colour
5. Ring Size

After Masterclass, you are welcome to book your personal consultation with us directly.

If you are not available during our Masterclass or have a more accelerated timeline with a date in mind, you can also skip class and book us directly for a consultation.

For the convenience and privacy of our clients, our first consultation is usually held on Zoom. However, you may also request an in-person consultation in your booking and we will find a convenient time and place that works for your schedule.

The AUGUST BESPOKE CONSULTATION (ABC) is our proprietary, systematic consultation method to help our committed clients get the ultimate ring.

HOW IT WORKS:

Dedicated time & attention to do a deep dive on your partner's style and preferences, utilising our proprietary Sherlock Holmes framework

Expert advice on your choice of gemstone - to help you choose the right quality, get your ideal color, shape etc)

Focused efforts on brainstorming ways to personalize your desired piece

Greater clarity on next steps and an achievable timeline

Help rendered from start to finish with strategic ways to get the best value

Invitation to our virtual Consultation via email

Just hop on and let us take you on a relaxed journey to get the ultimate ring

https://calendly.com/augustbespoke/customjewelryconsultation.

What happens after our first Consultation?

Once we have settled on a direction for your jewelry in terms of the design and gemstone you would like, a 50% deposit is required to officially begin the search for your gemstone.

This commitment allows us to put the best gemstones on hold as the highest quality stones with amazing value always move quickly.

In our search, we take into account:

• Your priorities (e.g. size, shape, value)
• Cutting - whatever your budget, it is our top priority to maximize brilliance and sparkle
• Colour and Clarity (in diamonds, we find you the best value combination so you can maximize size)

Given our years of experience working directly with gemstone cutters, this process usually takes us anywhere from 10-20 business days (it can take longer if your gem is rare or less if we recently conducted a similar search for another client).

After the search, we revert with a selection of the best diamonds or gemstones we would recommend.

Usually we narrow it down to 2 or 3 that we would be thrilled to buy ourselves based on the quality of the cut and the value of that option.

We rank these options in order of preference so you can get a sense of what we think is best. We will then review them together and pick your favourite.

Once we agree on your gemstone, the 50% balance is required so we can officially take it off the market for you and start customizing your design.

What can we expect during the design phase?

Based on our initial discussions and any updated thoughts you have about your engagement ring, we will create a photo-realistic 3D model for you to preview and approve.

As every gemstone is unique in shape and measurements, this process helps you visualize your final design with your actual gemstone and ring size.

Based on your feedback, we make tweaks to the design until you are fully satisfied.

Once you give us the go-ahead on your custom design, our team will begin crafting your ring and setting your gemstones.

White, Rose and Yellow Gold pieces are usually completed within 6 weeks from design approval. Platinum pieces can take a little longer (7 - 8 weeks) as they require more complex work.

We will be in touch as we enter the final stages so you can finalize plans for your proposal.

How long does it take to create a custom ring?

We recommend starting at least 2-3 months before you are looking to propose, but the total time needed depends on the complexity of your ring. Selecting the right gemstone requires time, especially if it is a unique cut or colour. Furthermore, creating a custom ring is akin to building architecture at a miniature scale, and since all our pieces are created specifically for your gemstone and ring size, more time is needed for multiple iterations and fine-tuning before we give the final design the official greenlight.

Generally, a minimalist ring in 18K White, Rose or Yellow Gold ring takes approximately 6 weeks from the time you approve the design.

A Platinum ring can take longer (approx 8 weeks from the time of approval) because more complex work is required.

If you require international shipping, please add 1 week to the timeline to be safe. You can read more about our process here.

How do we collect our jewelry once it is ready?

Once your piece is ready, we will arrange secure delivery at your convenience.

If you live in Singapore, we will deliver your ring to you in person.

If you are overseas, your ring will be sent to you via secure and insured parcel delivery. Our delivery protocol requires your specific signature so it is guaranteed to reach you safely.

If for whatever reason ring resizing is required, a one-time complimentary service is provided.

We heard that you do not have a physical store. How does that work?

We believe in remaining neutral and providing unbiased advice to help you discover what works best for you so we made a conscious decision to remain online-only. Our items are thus 100% custom made for clients, which means there are no pre-made items to display or “hard-sell”.

This allows you to enjoy the savings on high overheads so you get maximum value for your jewelry.

We designed this exclusive experience to provide you with maximum convenience and privacy. Our first virtual consultation is held in the comfort of your own space and we provide real-time updates on latest developments via WhatsApp. Once your piece is ready, we will personally deliver your ring to you or via secure international shipping if you live overseas.

If you read our reviews, you will see how we have made many clients like yourself happy on this enjoyable and stress-free journey.

What kind of after-sales service do you provide?

For engagement rings, a one-time ring resizing is included.

At August Bespoke, we believe in sustainable maintenance and care. As such, we teach you a simple way to take care of your jewelry that helps keep your jewelry sparkling. We will also provide a personalised lint-free polishing cloth that you can use for daily maintenance.

We also provide an optional Ring Spa treatment exclusively for August Bespoke Insiders which includes ring resizing, repolishing, and replating so your ring looks brand new after 5 to 10 years of wear.

How can I keep my jewelry sparkling?

Refer to this short clip for our cleaning demonstration. All you need is a bowl of warm water with some mild soap, a soft bristled toothbrush, and paper towels.

What can I expect from this Consultation?

AUGUST BESPOKE CONSULTATION (ABC) is our proprietary, systematic consultation method to help our committed clients create their perfect custom jewelry.

HOW IT WORKS:

Dedicated time & attention to do a deep dive on your style and preferences, utilising our proprietary Sherlock Holmes framework

Expert advice on your choice of gemstone - to help you choose the right quality, get your ideal color, shape etc)

Focused efforts on brainstorming ways to personalize your desired piece

Greater clarity on next steps and an achievable timeline

Help rendered from start to finish with strategic ways to get the best value

Invitation to our virtual Consultation via email

Just hop on and let us take you on a relaxed journey to create the perfect piece.

Book us for your Consultation here.

Is the deposit for your consultation refundable?

The deposit can be applied to any custom jewelry that you choose to make with us.

We are known for providing neutral and unbiased advice to help you discover what works best for you (This is why we made a conscious decision to remain online-only).

No matter what you decide, everyone who books a consultation has said it is well worth it because our expert guidance and strategies will help you get the best value for your ring. This will allow you to make conscious decisions about both the aesthetic and practical aspects from the beginning and help you avoid costly mistakes

Here is what some of our clients had to say.

“During the Consultation, she showed us a mood board and walked us through ideas for a potential design. Her friendly and open manner made us feel like we were speaking with an old friend” – Kaixin Ng

During the 1-1 Zoom consultation with her, she is really passionate about understanding my requirements to the finest detail. She is also really patient and knowledgeable when answering questions and giving advice.” – Augustine Ting

“... the service she provided was impeccable. She took the time to understand what I was looking for and even gave me tips on how to make the ring even better.” – Marcus Lim

What can I learn from Masterclass?

During our Masterclass, we will be revealing insider knowledge you won’t hear anywhere else about getting the perfect engagement ring and you will walk away with full mastery on picking the right design and gemstone. The session is live so you can get your questions answered on the spot by our in-house GIA-Certified expert and even get to see rings that will help you understand the latest trends.

Many of our clients have said it saves them 9 months of research and it is all-in-all a fun evening of learning!

“I first attended Amanda’s Masterclass and was impressed by how transparent and knowledgeable she was.” – Joel Cho

“Amanda was genuinely sincere about sharing everything she knows from ring designs and styles that would match match personality types to everything you need to know about gemstones and diamonds during the Masterclass” - HY F

“It was a fun and enlightening session… it opened our minds on the boundaries of ring design. Some of the examples were really creative” – Joey Cheng

Register for your spot here.

Can I still attend if I am just starting to do my research?

Of course you can! In fact, we designed this class to teach you everything you need to know about getting the perfect engagement ring, even if you have no prior experience with custom jewelry. We even conduct a live Q&A at the end so you can get our input on your preferences and clarify any doubts you might have.

I missed the last Masterclass, can I register for the next one?

Certainly! We conduct our popular Masterclass once a month via Zoom and you are welcome to register for the next date here.

What is the estimated price range I can expect for my jewelry?

In general, our approach is to work based on a ceiling that our clients are comfortable with and find ways to help them maximise value.

Our price range depends on the complexity of your design and the gemstones you are considering.

Depending on your choice of centre Gem, Shape, Color, Clarity, Cutting etc as well as the complexity of your design, the price can vary, however our custom Engagement rings generally start from USD 3,700 / SGD 5,000.

Women's Wedding bands tend to start from USD 1,300 / SGD 1,800 and Men's Wedding bands usually start from USD 1,600 / SGD 2,200 while other accessories such as earrings and pendants generally start from USD 2,100 / SGD 2,800 and go up based on rarity and complexity.

Can you create a custom piece with a gemstone if I have one already?

Yes we can! If you have an existing gemstone, feel free to send us a WhatsApp message with an image and any designs you have in mind so that we might be able to advise on next best steps.

We are interested in working with you to create a custom piece with a gem we own. How do we get started?

We recommend booking a personal consultation here for:

A personal consultation to review your existing gemstones or jewelry In-depth analysis of what designs might be the most appropriate Pros and cons of different options so you can choose the best one for you

Our new designs usually start from SGD 3000 and depend on complexity. We recommend you create a Pinterest board or send us images you like so we can get a sense of your style and advise you accordingly.

How do I get her ring size without her knowing?

4 ways to get your significant other's ring size:

1. Discreetly borrow one of her rings and take it straight to the Jeweler. Ideally it is for her ring finger on her left hand...

2. Create a ‘Fake’ a Shopping Trip Get her help buying someone else jewelry as a gift and casually get the store staff to size her finger

3. Enlist help from friends Find someone you trust to take her on a shopping trip so they can find out her ring size

4. Measure her ring size while she’s asleep Not an option for the faint of heart but possible if she's a deep sleeper

Want more detail on how to get the right size? Come to our next free Masterclass on getting the perfect engagement ring. Register for your spot here.

How can I find out what ring style might suit my partner?

To save time guessing on your own, you can take our short Ring Style Quiz which has 7 questions that will help you discover what kind of ring design might work for you or your partner. You can also browse some of our custom ring designs that fall into that category.

If you need more help personalising your ring, book us for your personal consultation here.

Do you have any other helpful tips as I start my custom jewelry journey?

At August Bespoke, we believe in making the journey fun and educational. Follow us at our Instagram page for design inspiration and a behind-the-scenes look at many of our custom projects. You can also visit #AugustBespokeTips and browse our most frequently asked questions for our most popular insights.

Do you custom make wedding bands?

Yes we do! Our women's wedding bands tend to start from USD 1,300 / SGD 1,800 and men's wedding bands usually start from USD 1,600 / SGD 2,200.

Can we engrave our wedding bands?

Engraving is complimentary with every wedding band purchase. We are able to engrave text in our classic fonts, your handwriting and other symbols that might be meaningful to you.

If you are interested in including an engraving on your other pieces, please reach out to us for options and viability depending on your design.

What is the estimated price range for wedding bands?

Our women's Wedding bands tend to start from USD 1,300 / SGD 1,800 and men's Wedding bands usually start from USD 1,600 / SGD 2,200.